Shipping policy
Order Processing Time
Orders are processed within 1–2 business days (excluding weekends and holidays). You will receive a confirmation email once your order has shipped.
Shipping Rates & Delivery Estimates (UK)
Service Royal Mail 48 hour
Standard UK delivery: 2–4 business days
Shipping cost: £3.99 (or Free over £15)
Tracking Information
Once your order ships, you will receive tracking details via email.
Delays
While we aim to deliver within the estimated timeframe, delays caused by carriers or customs are outside our control.
Subscription Orders
Each subscription order ships the same way as a one-off order – by Royal Mail 48-Hour Tracked – once your payment for that order has gone through.
You can skip, pause or cancel an upcoming order any time through your subscription account (powered by Recharge), right up until 7 days before your next scheduled charge. After that cut-off, the order's already being prepared and can't be changed.
Cancelling your subscription stops future orders, but it doesn't refund an order that's already been charged or dispatched – see our Refund Policy for what's covered.